About CREDENTIAL INSURANCE AGENCY PTE. LTD.

A Singapore-based team focused on disciplined and readable financial support for iGaming.

We help clients navigate payment operations, partner onboarding, and merchant coordination with a service model built around transparency, responsiveness, and commercially practical coordination.

CREDENTIAL INSURANCE AGENCY PTE. LTD. team
Our mission

Keep complex payment ecosystems easier to manage.

Our mission is to provide dependable financial support across different iGaming scenarios while keeping communication clear, timely, and grounded in practical next steps.

Core values
Client-first thinking

We organise each engagement around usable outcomes, stable processing, and efficient communication.

Trust and clarity

Transparent handling of onboarding requirements, operational documents, and review milestones.

Adaptability

Flexible support for operator launches, brand expansion, and portfolio-level transaction needs.

Team

People supporting enquiries and financial coordination.

A compact team structure that covers operational advisory, client support, transaction review, and partnership development.

Ethan Tan
Ethan Tan
Payments Strategy Lead

Ethan supports merchant architecture reviews and helps frame suitable processing routes.

Grace Lim
Grace Lim
Client Relations

Grace helps ensure every enquiry is handled clearly and followed up without delay.

Marcus Lee
Marcus Lee
Risk Analyst

Marcus supports KYB and operational document review and keeps information flow organised.

Olivia Ng
Olivia Ng
Business Development

Olivia supports new partnerships across operators, affiliate networks, and platform vendors.