Legal

Cookie Policy

Last updated: April 16, 2026

This Cookie Policy explains how CREDENTIAL INSURANCE AGENCY PTE. LTD. uses cookies and similar technologies on this website, what those technologies do, and how users can manage their preferences.

What Cookies Are

Cookies are small text files placed on a browser or device when a website is visited. Similar technologies can include local storage, pixels, tags, scripts, and other tools that help remember actions, support site functionality, measure usage patterns, or improve performance.

Why We Use Cookies

Cookies may be used to support the technical operation of the website, maintain security-related preferences, remember limited user choices, understand overall traffic patterns, evaluate performance, and improve the clarity and usability of website content. These technologies help us understand how visitors move through the site without necessarily identifying them personally.

Types of Cookies We May Use

Essential Cookies

Some cookies are necessary for the website to function correctly. These may support page rendering, navigation continuity, session stability, security features, and the storage of consent or display preferences. Because they are closely tied to basic website operation, disabling them may affect how the website functions.

Analytics and Performance Technologies

We may use analytics or performance-related tools to understand aggregate visitor behaviour, such as which pages are visited most often, how users arrive at the site, how long sessions last, or whether users encounter usability issues. This information is generally used to improve layout, content quality, technical performance, and the relevance of information available on the website.

Preference Cookies

Where available, preference cookies may be used to remember settings such as banner acknowledgement choices, interface selections, or other convenience-related options. These cookies are intended to improve the user experience and reduce the need to repeat the same selections on each visit.

Third-Party Cookies

Some website components may rely on third-party services, such as hosted fonts, analytics tools, content delivery services, security services, or embedded features. Those service providers may set or access cookies or related technologies in connection with the services they deliver. Their use of data is governed by their own policies and service terms.

Managing Cookies

You can control or delete cookies through your browser or device settings. Most browsers allow users to block cookies, delete stored cookies, or configure site-specific preferences. You may also be able to manage certain optional technologies through consent banners or browser privacy settings, depending on the tools enabled on your device.

Please note that restricting cookies may affect website performance, disable some features, or cause certain pages and preferences to behave unexpectedly. If you use multiple browsers or devices, cookie preferences may need to be adjusted separately on each one.

Do Not Track and Browser Controls

Some browsers offer privacy signals such as “Do Not Track.” Because there is no universally accepted technical standard for recognising or responding to such signals, this website may not respond uniformly to every browser-based signal. Users who want stronger control over cookies should use their browser settings directly.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect operational changes, the introduction of new tools, updates in legal requirements, or improvements to our website governance approach. The latest version will always be posted on this page together with the date of the most recent update.

Contact

If you have any questions about our use of cookies or website technologies, please contact us using the details below.

Email: [email protected]

Address: 107 PASIR RIS GROVE, #09-19, THE PALETTE, SINGAPORE 518198

Phone: +65 8096 0546